Frequently asked questions
What is the minimum order quantity?
MOQ is set per product, usually 50–500 pcs. It is shown on every product page and enforced in the cart.
How is the tiered price applied?
Once your quantity of a product reaches a tier, that tier's unit price applies to every unit of that product in the order.
Can I mix products in one order?
Yes. Mix any products; each product must meet its own MOQ.
Which payment methods do you accept?
Stripe (cards, Apple Pay, Google Pay), Airwallex, PayKKa, LianLian Pay and bank transfer (T/T).
Which currencies can I see prices in?
You can view prices in USD, EUR, GBP, AUD, CAD and AED. Orders are charged in USD.
How long does delivery take?
Production takes 7–30 days depending on the item; shipping takes 3–7 days by express or 18–35 days by sea.
Do you offer samples?
Yes. Sample fees are refunded on your first bulk order.
Do you support OEM / private label?
Yes, custom logo and packaging from 500 pcs per SKU.
Is the website available in my language?
Yes. The site is available in English, Spanish, French, German, Portuguese, Russian, Arabic, Japanese and Vietnamese. Use the language menu at the top of the page.